Basic Healthcare Knowledge - Don’t Waste a Ribeye on a 
Black Eye!

We’ve all heard about the current crisis being faced by the Ambulance service, and the wider NHS. Calls to the 999 service are at an all time high and currently exceeding the levels normally experienced during winter pressures. Frontline staff are naturally concerned that if this is happening in summer months, what will the state of play be like in the winter?

Rachel is one of our instructors and works full time as a Paramedic. Having worked right through the Pandemic, she told us that work is ‘relentless’ at the moment. Shifts rarely finish on time which means that staff are working more than 12 hours regularly. The one 45 minute break staff are entitled to is often late, sometimes over 8 hours into the shift or sometimes not at all. Ambulance and hospital staff are exhausted mentally, physically and emotionally due to the demands of the Pandemic and there doesn’t seem to be any quick solution to the problem.

It’s widely acknowledged that our healthcare system was at breaking point long before COVID-19 arrived on our shores. Currently, hospitals are seeing an increase in chronic (long-term) health issues presenting at Accident and Emergency departments. The problem is that A&E is not the right place for these illnesses to be managed.

Part of the problem is that many GPs are still not conducting face to face appointments. While a multitude of issues can be well managed over the phone or by video call, lots of patients, particularly the elderly who have complex health needs, either can’t access this service or don’t trust it. So they don’t get the help to manage complex, chronic issues, which over time will turn into critical issues. It has also reduced routine health monitoring which is so important in picking up the early signs of trouble.

Rachel has noticed that there is a distinct lack of ability and knowledge to manage very basic first aid needs at home. The younger generation don’t seem to have had this knowledge passed down to them and the older generation seem to have either forgotten, or become too anxious to cope.

So, here’s our guide to basic healthcare at home. Simple things that you should know in order to stay safe and manage issues yourself, hopefully without needing to call for an ambulance or go to A&E. You might be interested (or shocked!) to hear that all of these suggestions are based on real situations that Rachel has been called out to recently.

  1. If you are prescribed medication, take it - especially antibiotics where you must take the full course. If you need to change your medication or think it doesn’t suit you, speak to your GP surgery. Paramedics can’t advise on, prescribe or change medications.
  2. If you start a new medication, read the information leaflet. Any common or uncommon side effects will be listed and if you’re worried about a side effect, speak to your GP or whoever prescribed it straight away.
  3. Paracetamol is a wonder drug. How it works is not fully understood but it’s a great starting point to reduce pain and bring a temperature down. But, there’s no point saying it doesn’t work if you haven’t taken it! All medical professionals will expect you to have tried to manage pain yourself before calling 999. The normal dose for anyone over 49kg (7.5 stones) is 1 gram (2 tablets) so make sure you take the right dose for your weight otherwise you won’t get the desired effect.
  4. Ibuprofen is also good to help control a temperature. Plus, you can alternate taking Paracetamol and Ibuprofen and spread out the doses, as they work in different ways.
  5. If someone is shivering, they may be too cold but they may also be too hot, even if they tell you they feel cold. It’s common to see patients with a high temperature bundled up in layer upon layer which is not good for them. So, if someone is shivering, take their temperature to establish the facts. If they’re too cold, warm them up, if they’re too hot, cool them down. A normal temperature would be between 36.5 - 37.4 degrees celsius. A fever is classed as over 38 degrees celsius. If you want to buy a thermometer for home use, we recommend the Braun Tympanic thermometers, but remember to buy the plastic caps too!
  6. If you vomit, you will be short of breath during, and for a short time after vomiting. This is normal. If you can, check whether there is any blood in the vomit, and whether it’s bright or dark blood. 
  7. Don’t worry about eating to begin with, normally healthy humans can go for some time, even days, without food, but it’s important to drink plenty of water. Even if you vomit it back up, it will be doing some good. In time, start eating small amounts of bland food (e.g. dry toast, biscuits etc) and avoid dairy, citrus or anything spicy. 
  8. Most people will suffer from 24-48 hour stomach bugs with diarrhoea and or vomiting several times in their life. This is normal. The time to worry is if it lasts longer than 24-48 hours, or if the patient is very young or very old and therefore at greater risk of dehydration. Over the counter remedies such as Dioralyte are great to aid rehydration and replace lost minerals.
  9. Also vomit related…! One trip to the bathroom equates to one episode of vomiting. Everyone retches several times during an episode of vomiting. Telling a medical professional you’ve vomited 10 times in the last hour, if you’ve only actually experienced one episode is incorrect. 
  10. If you have a headache that’s developed gradually, consider what you’ve been doing all day. A common cause of headaches (or a dry mouth) is dehydration. Most of us don’t drink enough water on a regular basis. Elderly people often don’t drink enough because they’re worried about getting to the toilet and children can forget to drink. We should be drinking at least 2 litres of water per day but in hot weather, or if we’re more active than normal it should be more. 
  11. If something is bleeding, you should put direct pressure on the wound to stop the bleeding. Get a bandage or dressing if you have one, or improvise with something handy, slap the dressing over the wound and apply pressure for 10-20 mins. If the blood is bright red and pumping/pulsating out, seek help immediately and keep pressure on it constantly. If it’s dark red and running/oozing out, keep the pressure on and seek help if it’s still bleeding after 20-30 minutes. If the wound is long or big, you may need help to apply pressure. If it’s small, like the hole created by a ruptured varicose vein, all you need is a bit of gauze and stick your thumb on it!
  12. To stop a nosebleed, sit leaning slightly forwards and pinch the nose on both sides, just under the bony bit. Don’t walk around dabbing the end of your nose with a tissue, it just makes it look like a massacre! Keep this pressure on for 20 minutes. Release slowly. If it’s still bleeding, repeat the pinching for another 20 minutes. If it’s still going then, you might need to make your way to A&E or a Walk In centre. An ice pack/bag of frozen peas wrapped in a tea towel & placed on the back of the neck can help. 
  13. If you’re taking blood thinners, you might need to seek help for something that’s bleeding sooner rather than later. 
  14. Don’t waste a Ribeye on a black eye! For most bruising, strains and sprains, ice is the answer. You can keep an ice pack in the freezer for this kind of thing, or just use a bag of frozen peas. (Other veg can be used but take it from me, chips and sprouts just aren’t quite as comfortable!!). Wrap the pack/peas in a tea towel and hold onto the injured area for 20 mins.
  15. If you’re coughing up rubbish, sit up, it will help you to breathe. If you lie down, all the yukky, mucousy stuff in your lungs spreads out and makes it harder to breathe. If you sit up, or prop yourself up on a few pillows to sleep, gravity does its thing and the mucous drains down, making it easier to breathe.
  16. If you suffer a burn or scald, run cold water over the area for 20 minutes immediately. It’s important to cool the skin as soon as possible. Take pain relief such as Paracetamol. DO NOT put butter, tea tree, nappy cream or anything else on the burn as it will just have to be scraped off later. Just cool it and cover it with loose cling film and a light dressing to keep the cling film in place. If you can see blackened skin, white skin, or if the burn is larger than the palm of the person’s hand (their palm, not yours), or it’s on their face, throat, hands, feet, genitals or perineum, then they do need to go to hospital. (The exception to running a burn under water would be certain chemical burns where they might react with water.)
  17. Be clear on your anatomy! Your chest is the part of you encased by your ribs. If you have a pain in the soft squishy bit at the front, below your sternum, it’s your stomach or abdomen. If you have chest pain, particularly on the Left side, or if it radiates to your arm, back or jaw, please call 999. 
  18. Anxiety and panic attacks. If you suffer from these, speak to your GP. They will be able to prescribe suitable medication if appropriate, and/or refer you to a support service. You might feel like you’re going to die if you’re suffering from a panic attack, but you’re not. The first step is to recognise it. Then control your breathing… breathe in for 4 seconds, hold your breath for 4 seconds, breathe out for 4 seconds and hold it for 4 seconds. Relax and drop your shoulders when you exhale so your ribs can swing normally. Have a drink. Talk to someone. There are tons of useful Apps available with breathing exercises and other ways to control anxiety. 
  19. Use your pharmacist! This is a fantastic resource, much under-valued in the UK. Pharmacists can advise on a range of minor illnesses and ailments, and some can prescribe for certain issues. For instance, insect bites that you’ve scratched and have become infected would be far better treated by a pharmacist straight away than an Ambulance that you might have to wait several hours for! 
  20. And finally… if someone is unconscious and stops breathing, you need to start ‘hands-only CPR’. Cover their mouth and nose with a cloth, put your hands in the middle of their chest and push hard. If there is a defibrillator nearby, open it up and it will tell you exactly what to do. We simply can’t stress the importance of bystander CPR too much - it saves lives. In the few minutes until the Ambulance arrives you must act, the chance of survival decreases by 10% every minute. 

We hope you’ve enjoyed reading these 20 top tips to everyday health and well being, and picked up some new pointers along the way. As we said at the start, the blog has been prompted by real calls to the Ambulance Service, when the issue could maybe have been dealt with easily at home with a little education and knowledge about what’s normal. 

Of course, if you’re interested in learning more, pop over to our website or contact us to find out about the medical training we can provide ashore or onboard. 


by Rachel Smith 18 December 2024
Welcome to our December blog, which is all about the recovery position and how to manage an unconscious casualty who is breathing normally. Unconsciousness is a medical emergency as the person is very vulnerable and may not be able to manage their own airway effectively. We also need to think about the cause of unconsciousness. Is it a simple fainting episode due to illness? Is it a massive hemorrhage causing hypovolemic shock? Or is it due to some kind of external factor or injury? This blog looks at how to manage an unconscious casualty. So, if we have a casualty who is unconscious, but who is breathing normally for themselves, and we’re not suspecting a serious injury, the recovery position is the best position to use while monitoring them. The recovery position keeps their airway open and makes sure that vomit or liquid won’t cause them to choke.
by Rachel Smith 11 December 2024
All the guest blogs! When we started adding blogs to our website back in early 2021, we did a little feature on each of our instructors of the time. They’re quite a fascinating bunch and the series proved quite popular amongst our followers. In addition to our amazing instructors, we work with some utterly incredible human beings all over the world, and the idea of sharing their stories grew and developed into what eventually became a monthly guest blog. It’s been interesting to find out more about how medical care at sea or in remote locations features in their work, and to discover a few fun facts along the way. This month, we thought that it might be a fun idea to give you a chance to go back into the archives and review all the guest blogs over the last few years! Maybe even let us know which your favourite one is?
by Rachel Smith 27 November 2024
We’ve taken a look at the 2023 Casualty Summary Report from the Maritime Authority of the Cayman Islands (MACI) to see what kind of incidents and trends their data shows us, even with relatively small data sets, and how this may be able to transfer to our own risk assessments and actual practice. You can find the report here: Cayman Maritime Report 2023 The first thing we noted was the authors note that the data is split out into incidents. This means that one incident may include a number of events. So a collision and any resulting injury is one incident, but is reported as two events, or more, if more than one person is injured. It made us wonder whether this method of reporting by an authority represents how incidents are reported onboard and whether it should be a consideration? Of course, for any set of statistics presented at the moment, we also have to consider the COVID-19 pandemic and the impact this has on trends including that period. While essential shipping continued, the cruise and superyacht sectors reduced activity and staffing, often to a skeleton crew while anchored somewhere. So this will be reflected in the historic data sets that we analyse from 2019 to 2021 and may not accurately reflect increases and decreases during and since then. In some situations, we may need to look further back for accurate data. We also need to consider whether increases in incidents and events is also down to increased reporting - suggesting an improvement in the awareness of reporting requirements and greater engagement from the industry and individual sectors - this can only be a good development. Since 2020, the type of injury has been recorded in 8 different categories, with hand and foot injuries topping the leaderboard, closely followed by head, body, and back injuries. So if you were looking to run drills, or practise medical skills, these would be the key areas to cover. Only one death was an occupational accident, and is being investigated here: MAIB Investigations (search for case #9229607). It relates to a fall down a ventilation shaft on a bulk carrier in a Greek shipyard. The full report was still pending at the time of writing. Merchant ships are heavily regulated by a number of authorities, and the requirements for personal protective equipment and safe systems of work are enforced and applied to reduce accidents and incidents onboard. This has led to a lower reporting of incidents than in the commercial yacht sector. Could there be room for improvement here in this area? We certainly think so. Many of the hand and foot injuries reported can be career ending or life changing, but are preventable. Follow up has shown that there is a link here with injuries being sustained when inappropriate or no PPE was used. The supply and use of appropriate PPE is mandatory on vessels subject to the MLC and it’s worth remembering that some PPE can be produced in styles and designs compatible with the aesthetics of a yacht if required! On a much wider scale, a lack of transparency and standardisation globally can affect the collection of data and the issue of under reporting. While the MACI figures may be accurate, we need other accurate figures to compare them to, in order to build a bigger picture across the world as we have in aviation. From December 2024, the Maritime Labour Convention (MLC) will be enforcing an amendment so that seafarer deaths will be recorded and reported annually. The MACI and Cayman Islands Shipping Registry produces a number of safety flyers that are publicly available HERE that may be useful. In summary, analysing data can sometimes result in more questions than answers. But even this can lead to interesting and important developments that result in improved safety and reduced incidents and accidents onboard. Key points to take from this report are: Use the correct PPE for the task. Employ approved systems of work and risk assessments for the task. Reporting is key for safety in the future of our industry. Enjoy a night ashore, but don’t over do the cocktails! As always, if you’d like any input on medical training onboard or ashore, or drills that you can run yourselves, please just get in touch. References: https://www.lloydslist.com/LL1145359/Increase-in-incidents-of-deaths-at-sea
by Rachel Smith 6 November 2024
Welcome to our latest guest blog where we’ve been chatting to James Griffiths, General Manager of Ocean Operations for Scenic Group and finding out more about what happens behind the scenes in order to keep a fleet of luxury expedition ships running. Here’s what James told us… As General Manager of Ocean Operations, I’m responsible for the operations of our fleet which includes four ships in service with around 850 colleagues. I currently live in Mumbles, near Swansea in the UK, but due to the nature of my work I spend a significant amount of time living in Croatia. Prior to this role, I spent many years working at sea and worked up through the ranks to Captain and over the last 15 years, my main focus has been on polar expedition travel. I hold a master mariner certificate of competency in addition to a degree in engineering and a post graduate diploma in law. Part of my job is to work with our medical service provider (Red Square Medical) to ensure that our ships are offering medical services that are appropriate for their deployment, and this can often be to some of the most extreme and remote locations around the world. It’s extremely varied, though during the COVID-19 pandemic, I came ashore when our operations paused for a significant period of time. I was fortunate enough to be given the opportunity to lead the restart of our Ocean Operations, which included setting up everything from a company to manage the ships, to selecting our crewing, medical, helicopter and submarine partners and providers, amongst many other things. Our areas of operation, and the nature of our cruises (expedition), plus having aircraft and submersibles onboard some, do mean additional elements involved in the management of these ships. You could say that this current position is more of a happy coincidence than one that I actually planned for! In some ways this is a great positive - I do think it’s possible to plan a little too much and then be disappointed if things don’t go quite the way you had imagined. But there’s no danger of that here!
by Rachel Smith 3 October 2024
Back in February 2022, we brought you one of our very first guest blogs from Simon Lawton, a Paramedic who has swapped out his ambulance for a Superyacht! You can read the original blog here: https://www.redsquaremedical.com/superyacht-paramedic-a-guest-blog-from-simon-lawton Over the last 2+ years, we’ve followed Simon’s career, and some of you may even recognise him as he does put a Red Square Medical instructor hat on from time to time. But, as for all healthcare professionals, Simon has to keep his skills up to date. So, we asked him to tell us a bit more about how he juggles this along with a rota onboard. Here’s what he told us… I’m originally from Stoke-on-Trent in the UK and trained as a HCPC registered Paramedic. I’ve spent almost 5 years working at sea now, with almost continuous employment on three different vessels, after leaving the ambulance service in 2019. My first role was as a Paramedic/Deck hand on Superyachts, and I now work as a Medical Officer on a maritime vessel. Even before I applied to become a Paramedic, I intended to complete my studies to help find employment in a remote or offshore environment. I had always been attracted to the idea of being able to travel the world while earning a salary. Working at sea has meant that I have travelled extensively, earnt a higher salary, and have a better work/rest balance than would be possible in a role on land. Note: At the time of writing, a qualified Paramedic’s starting pay in the UK was £28,407 and Simon’s old rota was 2 days, 2 nights (all 12 hours) and 4 days off with very inflexible annual leave. This year I decided to carry out some continual professional development (CPD) at a hospital in Mexico, to keep my skills up to date. I was interested in travelling to find out more about how healthcare services are provided outside the UK and Europe. The CPD activity in Mexico allowed me to do exactly that, while caring for and treating a wide variety of patients who had either self-presented in the emergency department, or been conveyed to hospital by ambulance.
by Rachel Smith 25 September 2024
Welcome to our September blog, and as we all start (in the UK at least!) to think about adding a few layers for warmth, we’d like to talk about getting naked! Well, to be more specific, getting bra’s off. Fact: Women are dying because bystanders are less likely to carry out CPR on women than men. Research shows that women are 27% less likely to receive CPR than men and if a defibrillator is used, their chance of survival is affected by bra’s being left on. Most of us have never had the chance to train using a female manikin. The #BraOffDefibOn campaign aims to address the inequality in CPR for women and we’re supporting it.
by Rachel Smith 4 September 2024
In August, we brought you a Guest Blog from Mark Hannaford, the founder of World Extreme Medicine. This month, it’s the turn of another of the key WEM faculty members… introducing Dr Will Duffin. Hello everyone, I’m Dr Will Duffin and I’m a GP in Devon in the UK. I’m the Joint Medical Director of World Extreme Medicine (WEM) and the Lead Medic for the US CBS TV show ‘Survivor’ - for Seasons 43, 44, 46 and 48, which is also through WEM. Extreme Medicine is healthcare that is delivered across the full spectrum of remote, austere and challenging environments. This includes high mountains, deep oceans, jungles, deserts, polar, low earth orbit and refugee camps… the list is endless. Being a part of the wider Extreme Medicine community through WEM has been a portal into new worlds of possibility and opportunity in my medical career as an NHS GP. It’s a huge privilege to treat patients in a remote setting. You get to do proper ‘hands on’ medicine that truly tests your clinical skills, risk management and decision making. Even basic techniques and principles done well can transform patient outcomes. That’s the big reward. I graduated from Bristol Medical School in 2008 and completed my GP Training in Cornwall, UK in 2016. In between, I spent 18 months in Australia to gain as much emergency department experience as I could, whilst doing Wilderness Medicine Courses. I landed my first expedition gig 12 years ago when I was post-FY2 (Foundation Years follow on after qualifying as a doctor). I covered a Kilimanjaro Trek after another doctor dropped out at the last minute. Once I had this under my belt, I was able to leverage this experience to get the next trip. So, I soon found myself providing regular medical cover for various commercial and charity sector expeditions. These expeditions have taken me all over the world: Kilimanjaro, the Peruvian Andes, the Himalayas, Northern China, Eastern Europe, Myanmar and Madagascar. One highlight was working as the private doctor for a Luxury Trans-Siberian Train! Though I became frustrated having to constantly wrangle annual leave to go away, so I made the switch to being a freelance (locum) GP, which has given me the flexibility I need. I joined WEM in 2018 after responding to a Facebook Ad for the ‘Survivor’ job. I was invited to a selection weekend in the Peak District, which is when I first met Mark Hannaford WEM founder and CEO and Dr Joe Rowles, WEM’s other Medical Director, and it all went on from there. Early on, I was given the opportunity to lead on the content for the annual World Extreme Medicine Conference and our various podcasts and webinars. Through doing this, I have met a colourful cast of characters; other extreme medics who are as audacious as they are inspirational! We have a lot of fun at the conference every year, learning from one another. https://worldextrememedicine.com/registration/wem-conference-2024 (Note from the RSM team – the conference is highly recommended and well worth a visit!)
by Rachel Smith 5 August 2024
Last year, the Red Square Medical team descended on the World Extreme Medicine (WEM) conference for the very first time. We’d been aware of this unique organisation for many years, but just not had the chance to get involved. Liz was involved in a panel discussion and spoke at the conference, and we came away literally buzzing with enthusiasm - our first impressions were that WEM is a place with no ego’s, where everyone wants to learn, and is willing to share. We met some of the most fascinating people ever and can’t wait to go back this year. But what about the person who started it all… We spoke to Mark Hannaford, founder of World Extreme Medicine and its far reaching impact. Here’s what he had to say. I’ve been involved in expeditions, working in low resource environments and extreme medicine for the past three decades! My family was made up of generations of seafarers from Cornwall although I was brought up variously in Devon, Antigua in the Caribbean and the Middle East; reflecting my father’s job as a Master Mariner. My father was at one time the youngest captain aboard the UK’s largest registered vessel, and my grandfather was Harbour Master for Malta and the first in that role in Plymouth at the start of Queen Elizabeth’s reign. I wear a number of hats but primarily I am the founder and CEO of World Extreme Medicine, and the annual WEM Conference. I also founded the MSc in Extreme Medicine at the University of Exeter and Graduate Certificate program at Bouvré College of Health Sciences, Northeastern University, Boston.
by Rachel Smith 3 July 2024
Women’s health is a huge topic, while it’s true that in the maritime sector women make up just 2% of seafarers at sea, up to 34% of the shore based staff are female. Looking at the bigger picture, women’s health directly affects just under half of our population globally, and indirectly (whether you like it or not!) the other half, we thought it was worth a blog about some of the issues, and the taboo’s, that could be affecting our maritime workforce and the women in our lives. It's common knowledge that women experience huge hormonal changes at puberty and menopause, both of which can have significant physical and mental health impacts. In the UK, there is a growing discussion and openness about peri-menopause (the years before periods stop altogether) and how for some women, this has devastating effects across all aspects of their lives, including work. Of course men experience changes at puberty, but their later life changes are less significant and generally don’t affect their ability to work. In December 2023 the World Health Organisation (WHO) issued a statement to advise that every year, at least 40 million women are likely to experience a long term health problem caused by childbirth. So there’s a good chance that we all know one or more women affected, or if you are female… this could be you. As part of a special series on maternal health, the study showed a high burden of postnatal conditions that persist in the months and years after giving birth. These issues include more than a third of women experiencing pain during intercourse, urinary incontinence (8-31%), anal incontinence (19%), anxiety (9-24%), depression (11-17%), perineal pain (11%), a fear of childbirth (6-15%) and secondary infertility (11%). All in all it doesn’t paint a great picture of life after childbirth for some women. If any of your workers experience these issues, either on or off shore, it could have a significant impact on areas of their working life and it’s something they may be reluctant to open up about. Even before childbirth, we may take it for granted that contraception is available, certainly in the developed world. But in developing countries where sexual violence is not uncommon, contraception is considered lifesaving due to the high level of unsafe abortions carried out. Around 13 million women (and girls) under 20 give birth annually and complications in the pregnancy and birth is a leading cause of death. Consequently abortion is an option, but this carries its own huge risks.
by Rachel Smith 25 June 2024
We just love speaking to and finding out more about the people who inspire us and we guarantee that this month’s blog will not disappoint! We first got in touch with Wendy Sullivan via LinkedIn and thought she seemed like a pretty awesome human. Wendy and her company, Maritime Medical Solutions in Australia, certainly share the same outlook as Red Square Medical. Fast forward a couple of years and we’re now collaborating on a project in Australia and the Pacific Islands. What we’ve learnt along the way is simply fascinating and Wendy has kindly agreed to share her story with us… Here is Wendy’s Guest Blog: I was born in Canada, grew up in Africa and now call Australia my home. I feel lucky to live in paradise where the weather allows us to be on the water year-round. I had to work hard to gain my Australian citizenship and I credit my work in the marine industry with giving me a pathway to stay in Australia permanently. It took years of hard work and uncertainty to gain my residency and is still one of the achievements I am most proud of. I started sailing in Canada and since emigrating to Australia gained my professional and commercial qualifications as a vessel master, marine engine driver, trainer and assessor. I also have a Diploma of Paramedical Science, ship masters medical qualifications, business administration and development and there is still so much more to come.
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