Norway is well known for its all year round cruises where guests enjoy beautiful summers and winters alike, for different reasons.
Our Paramedic trainer, Rachel, recently joined a cruise up the Norwegian coast from Bergen to Kirkenes and back, so of course we asked her to pop into the onboard hospital to meet the medical staff and take a look around!
The ship Rachel was on is actually part of the transport system in Norway, delivering goods, post and people up and down the coast. At some point, an opportunity to turn part of the ship into a cruise environment happened and now the fleet carries guests year-round, with an Expedition Team to manage a host of excursions.
Historically, all of the ships had a ‘hospital’, but the crew and ultimately the Captain, were responsible for medical care onboard. Of course all Captains have the final responsibility, but let’s face it, they don’t become a Captain to dish out sea sickness medication!
Covid changed things dramatically.
Now, all of the ships have a Nurse (or Paramedic) onboard. This change was primarily to manage Covid testing for the crew who are tested twice before embarkation and three times in the first week onboard. But, the new position also provided the opportunity to test guests, manage symptomatic patients safely and deal with a variety of medical emergencies onboard.
Rachel chatted to Lena, the Nurse onboard and got some background to the role. Lena works 22 day on, where she is on call 24 hours a day, and then she gets 22 days off. She used to work in the A&E department of a busy hospital and does think that to do a job like hers, you need to be experienced and confident as you’re working solo all the time. It’s not the job for someone newly qualified.
Lena has been in the role for about 6 months and she loves it. The last 2 years have been tough on medical professionals the world over and she saw an opportunity to move on from frontline work and take a job with plenty of leave and good pay.
While most days are quite relaxed and the job does involve a lot of Covid testing, Lena really does have to be ready for anything, any time of the day or night. Decisions on who needs a medevac, and when, are made between her and the Captain, who has welcomed the addition of this role.
Inside the hospital the Grab Bag is the first thing you see. All equipment is stowed away securely and there is a rescue (basket) stretcher attached to the wall. The ship carries an ECG monitor/defibrilltor, vital signs equipment, basic trauma equipment, and a selection of drugs similar to those you might find a Paramedic on an ambulance in the UK using.
There is a winch point at the stern of the vessel and Norway has a good Coastguard rescue service. Though the ship does stop several times a day, the proximity of a hospital varies, particularly in the North of the route. Sometimes the only option is to keep someone onboard for a day or so and concentrate on pain management until the vessel reaches a port with a nearby hospital. Lena explained that this can sometimes be difficult for passengers to understand, but life at sea in the Northern regions of Norway is very different to being on land.
In the last six months, the more serious issues that Lena has managed included a major heart attack (MI), a broken ankle and broken wrist. Of course, many cruise guests are of a more mature age, and therefore come onboard with a plethora of medical conditions, so the Nurse must be confident in dealing with elderly care on a regular basis.
Lena laughed when asked about sea sickness, but did say that most guests either bring their own medication or buy it from reception so she doesn’t normally have to get too involved which is probably a bonus!
The hospital is quite small, but plans are underway to upgrade this space on all of the company vessels, and Lena is looking forward to the role becoming a permanent and essential part of the crew.
When Rachel switched to a different ship, three crew tested positive for Covid, but were isolated immediately, the passengers informed, and the crew taken off the ship as soon as possible. The whole process was open and honest, as it should be, and a timely reminder to holidaying passengers not to become complacent about mask wearing, social distancing and hand washing/sanitizing.
On this ship, a medical emergency did arise, resulting in the ship turning round and returning to the nearest access point, just outside Tromso. An ambulance met the ship at the dock and the patient was safely transferred to hospital very quickly and efficiently. The nurse onboard managed the patient, assisted by other crew, leaving the Captain free to manage the ship and logistics. From a passengers perspective, the process was seamless and barely noticed by most onboard. This surely gives confidence in the robust procedures, but also that if you were taken ill, definitive care is readily accessible even within the Arctic Circle.
So, we think it’s great to see that in this case, Covid has seemingly brought a positive change. The medical professionals in these roles are being recognised for their contribution to both crew and passenger safety, and are becoming a much valued part of the crews on vessels voyaging up and down the Norwegian coast. There isn’t much good that has come out of the pandemic, but improved medical care on these ships is definitely a plus.
P.S. Before you all get too excited, on Norwegian coastal vessels, only Norwegian medical personnel can be employed… Rachel did check!